4/24/2012 9:00am PST We continue to evaluate the existing HVAC system and initial indications for a repair are at least several weeks and possibly longer. We understand this is not an ideal situation so we would suggest to all of our customers that start moving as soon as possible to alternative locations in order to ensure servers and services remain up.
Although we want to avoid it a full analysis may include a disruption of power. No definitive time, date or duration for this power disruption is scheduled but it could be within the next few days. We will update you all with the specifics once they become known.
We are addressing security concerns as well and we have engaged the building management to help but their solution is to keep the door closed to the suite which will increase heat.
4/23/2012 1:20pm PST We continue to struggle with a permanent solution for the HVAC repair still with no ETA on resumption of HVAC services.
Attention Oakland Colo Customers. There has been a critical failure of the HVAC system at the Franklin Collocation Center. We are attempting to resolve the situation but we are not meeting with success. The heat is rising in the room and we suggest that all customers monitor their equipment and make the best business decision possible for their mission critical servers and services. We have no ETA at this point on when HVAC will be restored. We will provide more updates here as they become available.